The problem here is NLA prohibits users from logging in to the very Windows system that might permit them to change their password.Ī better option is to permit users to change their own Active Directory passwords using a Remote Desktop Services (RDS) Web Access portal, which will let them reset their passwords at almost any time, expired or not (depending on your “minimum password age” setting). Please update your password if it has expired.” The Local Security Authority cannot be contacted If you’re using Network Level Authentication (NLA) on Windows 2012 or 2016, which many organizations are as it’s enabled by default, users with expired passwords will see this error upon trying to log in to Remote Desktop Services: And, frankly, repeat offenders can grow cumbersome. End users may have to wait in a problem queue or submit request tickets, and system administrators may be too busy with project work to handle these requests right away. That doesn’t change the fact that manual password reset requests can be a source of massive inconvenience for end users and system administrators alike. This access is based on Windows Active Directory accounts and passwords, and password changes are a necessary way of life in most organizations as security guidelines generally mandate their periodic rotation. SEE: TechRepublic Premium editorial calendar: IT policies, checklists, toolkits, and research for download (TechRepublic Premium) My organization has several of these implementations across various environments, and they offer a great solution for users to be able to log into a shared desktop environment and run applications. Many of us who now work from home full time depend on it to do our jobs. Remote Desktop Service is a common way to permit users to access resources, particularly from a remote location. Image: iStock/insta_photos Must-read Windows coverageĭefend your network with Microsoft outside-in security services For more info, visit our Terms of Use page. This may influence how and where their products appear on our site, but vendors cannot pay to influence the content of our reviews. We may be compensated by vendors who appear on this page through methods such as affiliate links or sponsored partnerships. How to permit remote users to reset their passwords using Remote Desktop Web Access in WindowsĪlleviate the headaches associated with manual password resets by providing this Windows-based Active Directory solution for Remote Desktop Services.
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